What are cookies?
Cookies are small files that websites send to our browsers and are used to record certain interactions when browsing that website.
These files are stored on the user’s computer and contain anonymous data that is not, in any case, harmful or damaging to the user’s equipment. They are used to remember user preferences, access data, browsing habits…
Why does facturadirecta.com use cookies?
FacturaDirecta uses only the cookies necessary for you to use our website freely and smoothly, improving your user experience as much as possible.
If you accept our cookies, you allow us to improve our website to offer you optimal access and give you a more efficient and personalized service.
Additionally, facturadirecta.com uses cookies that collect data related to website usage analysis. This analysis is used to improve website performance as much as possible, detecting navigation errors…
Our site may also have social media links (such as those from Facebook, Twitter or Google+) and in this sense FacturaDirecta cannot control the cookies used by these external services. For more information about cookies from social networks or other external websites, we advise reviewing their own cookie policies existing on the different corporate websites of these services.
What types of cookies does FacturaDirecta keep active and what use do we give them?
According to their purpose:
Technical cookies: Technical cookies are those that are essential and strictly necessary for the correct functioning of a web portal and the use of the different options and services it offers.
For example, those that serve to maintain the session, manage response time, performance or option validation, use security elements, share content with social networks, etc.
Analytical cookies: analytical cookies are those used by our web portal, to create browsing profiles and be able to know user preferences in order to improve the offer of products and services.
For example, through an analytical cookie the sections of greatest interest to the user would be controlled, which is the most viewed page, what information is the least relevant, etc.
According to term:
Session cookies: Session cookies are those that last as long as the user is browsing the Web page and are deleted when closing the browser.
Persistent cookies: these cookies remain stored in the user’s terminal, for a longer time, thus facilitating control of chosen preferences without having to repeat certain parameters each time the Web site is visited.
Identification of the cookies that FacturaDirecta uses
Session cookies
FacturaDirecta Classic App
| Owner | Domain | Description | Cookies |
|---|---|---|---|
| FacturaDirecta | facturadirecta.com | These cookies are essential and include user identification and which server is being used. | KEYCLOAK_SESSION AUTH_SESSION_ID KEYCLOAK_LOCALE KEYCLOAK_STATE_CHECKER KC_RESTART JSESSIONID OAuth_Token_Request_State co_entryPage __ts_stats_landing __ts_stats_origin __ts_stats __ts_stats_device |
FacturaDirecta App
| Owner | Domain | Description | Cookies |
|---|---|---|---|
| FacturaDirecta | facturadirecta.com | These cookies are essential and include user identification and which server is being used. | KEYCLOAK_SESSION AUTH_SESSION_ID KEYCLOAK_LOCALE KEYCLOAK_STATE_CHECKER KC_RESTART |
Status cookies
FacturaDirecta Web
| Owner | Domain | Description | Cookies |
|---|---|---|---|
| FacturaDirecta | facturadirecta.com | Used to save the country of origin of the visit (obtained from the IP) to personalize the products shown on the website. | fd_country |
| FacturaDirecta | facturadirecta.com | Used to prevent the cookie notice from being shown once it has already been accepted. | cookiebanner-accepted |
Analytics cookies
FacturaDirecta Web
| Owner | Domain | Description | Cookies |
|---|---|---|---|
| Google, Inc | facturadirecta.com | These cookies are used by Google Analytics to obtain information about how users use FacturaDirecta. We use this information to generate reports and to improve user experience. | __utma __utmt __utmb __utmc __utmz __utmv *For more information, click on this link. |
Functionality cookies
FacturaDirecta Web
| Owner | Domain | Description | Cookies |
|---|---|---|---|
| Twitter, Inc | twitter.com | These are the cookies that are produced when publishing tweets. | external_referer guest_id pid *For more information, click this link. |
| Facebook, Inc | facebook.com | These are the cookies that are produced when publishing posts, links, images… on Facebook. | datr x-src *For more information, click this link. |
Support chat cookies
FacturaDirecta Web
| Owner | Domain | Description | Cookies |
|---|---|---|---|
| Intercom, Inc | intercom.io | Allows to internally identify the user and retrieve previous chats and messages. | intercom-session-* intercom-lou-* intercom-id-* _intercom_session is-logged-in *For more information, click this link. |
| Gravatar | gravatar.com | Gravatar also allows adding an avatar to the user. | - *For more information, click this link. |
What if I don’t want to have these cookies or don’t accept their use?
To comply with current legislation, we need to ask for your express permission to manage cookies.
Continuing to browse our website implies that you accept their use. If you don’t accept the use of cookies and don’t want to delete them from your browser, the only thing you have to do is leave FacturaDirecta.
As mentioned above, it is possible to delete cookies at any time through your browser, as well as prevent this information from being recorded on your computer by modifying your browser’s configuration parameters. Here you can see how to do it:
- Configuration of Chrome cookies.
- Configuration of Firefox cookies.
- Configuration of Internet Explorer cookies.
- Configuration of Safari cookies.
The above information does not correspond to all versions of these browsers, so it is possible that the instructions do not fully match your browser version. You may also use another browser not covered in these links such as Konqueror, Arora, Flock… To avoid these mismatches, you can access directly from your browser options which is generally found in the Options menu, in the “Privacy” section. (Please consult your browser’s help for more information.)
Warning! In case of making modifications to the cookie configuration, FacturaDirecta does not guarantee the correct functioning of all website options.
Are the data collected in cookies used on websites other than the one I am visiting?
On other websites we don’t know, but what we can assure you is that on our website, the one you are visiting, the data collected in cookies is not used anywhere else. Although, some analytical cookies are used by the external provider that offers us the service to create complete statistical studies.
The cookies used are for exclusive use by FacturaDirecta and we never commercialize with them.
Do you need more information or some clarification?
This policy is reviewed periodically to ensure its validity, so it may be modified. We recommend that you visit the page regularly where we will inform you of any updates in this regard.
If you have any questions or need more information about cookies, you can contact us directly using the chat (clicking on the icon that contains a question mark inside the app) or at the email address: info@facturadirecta.com.