Legal Notice
This portal is owned by Conductiva Online Services SL (“Conductiva”), a Spanish company, with NIF B65152100, with registered office at C/ Ató Bisbe, 8, 5-3, 08500 Vic, Barcelona, Spain, registered in the Barcelona Commercial Registry, Volume 41388, Folio 9, Sheet B392505, Entry 1.
Intellectual and industrial property
All procedures, functionalities, software, brands or distinctive signs, images, photographs, graphics, text, audio, video files and other contents of the website or services offered by Conductiva are protected by intellectual and industrial property laws; they cannot be subject to modification, copying, alteration, reproduction, adaptation or translation by third parties, without the express authorization of the respective and legitimate owners of such contents.
Content responsibility
Conductiva is not responsible for the legality of other third-party websites from which the portal may be accessed. Conductiva also does not respond for the legality of other third-party websites, which could be linked or linked from this portal.
Conductiva reserves the right to make changes to the website without prior notice, in order to keep its information updated, adding, modifying, correcting or eliminating published content or the portal design.
Conductiva will not be responsible for the use that third parties make of the information published on the portal, nor for the damages suffered or economic losses that, directly or indirectly, produce or may produce economic, material or data damages, caused by the use of such information.
Website usage
Every visitor undertakes to make adequate and lawful use of the Website, in accordance with applicable legislation and with what is provided in these clauses.
Applicable legislation
The interpretation and execution of this text is governed by Spanish legislation. In the event that a part of it lacks validity or is null for any reason, this will not affect the remaining stipulations, which will retain their validity.
The parties submit, at their choice, for the resolution of conflicts and with renunciation of any other forum, to the courts and tribunals of the user’s domicile.
Privacy Policy
What data do we collect?
From the moment you contact Conductiva from the FacturaDirecta platform, whether because you request information about our products or services or because you want to be our customer, we need to process your personal data. In general terms, we request this identifying data: name, surnames, commercial name, NIF, locality, country and telephone. This data is not mandatory and it is even possible to register with just a name and an email.
Additionally, the following browsing data will be collected: Internet connection IP, device characteristics, preferred language, location country and session data (reference domain, pages visited, date and time of website access).
We obtain them from the registration of our website, our Blog and our customer service and help service.
What use do we give to this data?
We use them for the following:
In case of requesting information, to facilitate the commercial offer of the services we offer;
To provide the FacturaDirecta Service in case an account is created;
To perform statistics and market reports;
To analyze the browsing and access behavior of users on our websites and applications.
To offer new proprietary services that may be of interest to our users.
Through Cookies and Tracking Code incorporated into our website and apps, information is collected to improve user experience.
Prior to using our websites, you will be informed of our cookie policy. Cookies are important for the proper functioning of a Website. We use cookies to improve your user experience and perform statistics. You can find more information in “Cookie policy”.
Do we share or transfer your data?
No. Conductiva will not transfer your personal data to any company, except those that are required by third-party companies or Conductiva providers for the correct offering of our services. This data will be strictly necessary for Conductiva to offer its products or services and neither Conductiva nor third-party companies will use your data differently from what is indicated in this policy or in the Service Agreement, in case of effectively contracting the FacturaDirecta service.
We commit to you to inform you of any corporate change that implies new ownership of the data you have entrusted to us, giving you the option to exercise your rights.
Is my data safe in FacturaDirecta?
Conductiva has developed all the technical and organizational systems and measures within its reach, provided for in the personal data protection regulations to prevent loss, misuse, alteration, unauthorized access and theft of personal data provided by the user or visitor.
All communications with FacturaDirecta are carried out on a secure channel using 256-bit encryption, the same level of security used by the most advanced banks. Conductiva has obtained the DigiCert Global security certificate for this purpose.
FacturaDirecta servers are hosted within Europe, in Amazon Web Services and Google Data Center owned infrastructures, guaranteeing high security standards (both physical security of facilities, as well as backups, network security and storage services security).
What are your rights?
Right to be informed: In this section we will inform you of your rights in relation to the data we collect.
Right of access: This right enables you to know what data of yours is being processed, for what purposes, the origin thereof and if we communicate or have communicated it to third parties;
Right of rectification: It is the possibility of modifying your data when it is incomplete or inaccurate;
Right of opposition: It is your right to oppose the processing of your personal data when for reasons related to your personal situation, the processing of your data should cease (except if one of the exceptions marked by legislation is met);
Right to erasure: It is the right to the deletion of your data if the reason for which you provided it has disappeared, the processing is not lawful because it has not been collected correctly, you revoke consent, as well as the rest of the cases provided for by law;
Right to limitation of processing: This right allows you to request and obtain from the Data Controller or file, a limitation of the processing of your personal data when the following scenarios occur: Inaccuracy, Unlawfulness, Claims or Opposition;
Right to portability: To receive your data in a structured, commonly used and machine-readable format, and to be able to transmit it to another controller, whenever technically possible.;
Right not to be subject to automated individual decisions: To prevent us from making a decision about you based solely on automated processing of your data and that produces legal effects or affects you similarly.
How can I exercise these rights?
You can exercise any of these rights through the website and program help service (chat) or by email to info@facturadirecta.com.