Whatever your question
Help right away, at any time
Ask in the chat and FacturaDirecta’s AI Operator answers instantly, 24 hours a day. And when you’d like to talk to a person, it passes you to our team.
Who helps you
An instant answer, with a team behind it
Start with the chat: you get an answer right away and, if needed, carry on with a person.
AI Operator
24 hours a day, every dayWrite to it as you would to a colleague and it answers on the spot, at night and at weekends too.
- Answers instantly, at any time
- On chat, from the website and from the app
- If you’d rather talk to a person, it passes you to the team
When you ask, it passes you to the team
Our team
Monday to FridayPeople who know the app and are here to help. Nobody here works on commission: we won't sell you anything you don't need.
- Monday to Thursday, 9:00 to 17:00. Friday, 9:00 to 15:00 (Spanish mainland time)
- On chat, in the same conversation, or by email
- Usual reply in under 3 hours on working days
How it works
From the chat to a person, with no fuss
- Open the chat
- Ask whatever you want
- Ask to talk to the team
Resources
Prefer to look it up yourself?
Manuals, videos and guides to learn at your own pace.
Manual and tutorials
Everything FacturaDirecta does, explained step by step.
Video tutorials
Learn with step-by-step videos.
Guides for small businesses
Practical tips to make your business a success.
Guides for advisors and accountants
Practical tips to grow and digitise your practice.
Glossary
Invoicing and accounting concepts, clearly explained.
Developers
API, webhooks, CLI and MCP server to connect your applications.
