Last updated: 8 September 2026
What are cookies?
Cookies are small files that websites send to your browser and that are used to record certain browsing interactions on the site. They are stored on your device and are used, for example, to keep you logged in, to remember your preferences or to measure how the website is used. We also use similar technologies (such as the browser’s local storage), to which this policy applies equally.
How do we manage your consent?
When you first visit our website we show you a cookie banner with which you can accept all cookies, reject those that are not necessary or configure them by category. We only install non-necessary cookies after you accept them.
You can change or withdraw your consent at any time by reopening the cookie preferences from the link available in the footer.
What types of cookies do we use?
Necessary cookies (no consent required). They are essential for the website and the application to work: keeping you logged in, remembering your language and country, ensuring secure access and remembering your cookie preferences.
| Owner | Scope | Purpose | Cookies |
|---|---|---|---|
| FacturaDirecta | Website and application | Session and secure user identification (login system) | AUTH_SESSION_ID, KEYCLOAK_IDENTITY, KEYCLOAK_SESSION, KEYCLOAK_LOCALE, KEYCLOAK_STATE_CHECKER, KC_RESTART |
| FacturaDirecta | Website | Country of origin of the visit (to personalise the content shown) | fd_country |
| FacturaDirecta | Website | Remembering your cookie consent preferences | cc_cookie |
Analytics cookies (only with your consent). They allow us to measure how the website is used in order to improve it: which pages are visited most, where visitors come from, which errors occur.
| Owner | Scope | Purpose | Cookies |
|---|---|---|---|
| Google (Google Analytics 4, loaded through Google Tag Manager) | Website | Aggregated website usage statistics | _ga, ga* — more information |
Advertising and marketing cookies (only with your consent). They are used to measure the effectiveness of our advertising campaigns and to show you relevant FacturaDirecta ads on other platforms.
| Owner | Scope | Purpose | More information |
|---|---|---|---|
| Google (Google Ads / DoubleClick) | Website | Measurement and personalisation of advertising campaigns | Google policy |
| Meta (Facebook) | Website | Measurement of advertising campaigns | Meta policy |
| Website | Measurement of advertising campaigns | LinkedIn policy |
Functionality cookies (only with your consent or when you use the feature).
| Owner | Scope | Purpose | Cookies |
|---|---|---|---|
| Intercom | Website and application | Support chat: identifying the user and retrieving previous conversations | intercom-session-*, intercom-id-*, intercom-device-id-* — more information |
| Gravatar (Automattic) | Application | Displaying the avatar associated with your email | more information |
What about the application?
The FacturaDirecta application (web and mobile) uses only the cookies and storage necessary for it to work (session, security and preferences), plus the support chat if you use it. If in the future we add usage analytics within the application to improve the product, we will let you know and, where required, ask for your consent beforehand, updating this policy.
Do the providers of these cookies process data outside the EU?
Some of the providers listed (Google, Meta, LinkedIn, Intercom) may process the data collected in the United States. These transfers are covered by the EU–US Data Privacy Framework or by the European Commission’s standard contractual clauses. You can find more details in the Privacy policy.
How to delete or block cookies from your browser?
In addition to the preferences banner, you can delete or block cookies at any time from your browser settings:
- Settings for Chrome cookies
- Settings for Firefox cookies
- Settings for Safari cookies
- Settings for Edge cookies
Please note that if you block the necessary cookies, some parts of the website or the application may not work properly.
Do you need more information or some clarification?
This policy is reviewed periodically to ensure it remains up to date, so it may be modified; the date of the last update appears at the top of the page.
If you have any questions or need more information about cookies, you can contact us directly using the chat or at the email address: info@facturadirecta.com.